Frequently Asked QuestionsQ: Are your inverters pure sine wave output?
A: Yes, all our inverters provide true pure sine wave output.Q: What kind of output can your inverters provide?
A: Normally, we produce inverters with 110V, 115V, 120V, 220V, 230V, and 240V, 50/60Hz self-adaption. If you have special requirements, please consult our engineers.Contact us
Q: What's the difference between low frequency and high frequency inverters?
A: Low frequency inverters have various protections, strong adaptability to the environment, and are more reliable with voltage regulation.
Q: What's the difference between pure sine wave inverters and modified sine wave inverters?
A: Pure sine wave output inverters provide power quality equivalent to or better than the public power grid. They have a low repair rate, long lifespan, no harmonic pollution, and are environmentally friendly. Modified sine wave output inverters have a negative impact on appliances and cannot load inductive loads, such as air conditioners and refrigerators. Certain motor control circuits may not be compatible with modified sine wave inverters.
Q: What appliances can your inverters load?
A: Our inverters can be used with household, office, agricultural appliances, and other inductive loads such as refrigerators, air conditioners, water pumps, etc.
Q: Can you print our company logo on inverters, nameplates, and packaging?
A: Yes, we accept OEM orders and can customize the products with your company logo.
Q: How do I choose the right inverter?
A: Simply tell us your requirements, and our sales team will recommend a suitable inverter for you.
Q: How do I solve technical problems?
A: We offer 24-hour after-service consultancy to help you easily solve any technical problems you may encounter.
Q: Do I need a power inverter?
A: While a power inverter is not absolutely required for a solar energy system, it is necessary if you want to use normal AC appliances. Without a power inverter, you will only have battery power and won't have 220 or 230 volts AC. This may be acceptable for small RVs or cabins.
Q: What's the difference between 12, 24, and 48 volt inverters?
A: The voltage refers to the input voltage from the battery bank. The main consideration is that higher voltages allow for less current, meaning you can use smaller wires between your solar panel array and battery bank. It's important to ensure that the solar panels, inverter, and battery bank all use the same voltage.
Q: What should I do if the product is broken?
A: If any product is faulty, please send us a picture or video, and we will study it. We provide free spare parts of the PCB board for after-sale service.
For more information, please visit the website of Guangdong Solarthon Technology Co., Ltd. Contact us
